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New Emergency Service Aids Response

New Emergency Service Aids Response

Emergency responders now have priority access to cellular networks.

A new Cellular Priority service has been launched by the Government, allowing emergency responders to access both Spark and One NZ cellular networks ahead of other users when there's congestion or degradation. This is part of a broader effort to improve communication for frontline services.

Police Minister Mark Mitchell stated that this will enhance the effectiveness and efficiency of emergency response systems, enabling responders to quickly access real-time data-rich information when working on-site. According to Internal Affairs Minister Brooke van Velden, Fire and Emergency New Zealand will particularly benefit from the service during large-scale incidents.

The Public Safety Network solutions aim to ensure reliable communications for frontline responders. With these new services in place, New Zealand's critical communication capabilities are expected to be among the most modern globally. The new Cellular Priority service is set to increase efficiency within the emergency response system and contribute to a safer environment for the public.

According to Minister Mitchell, around 6,000 first responders currently use the Cellular Priority service, with this number anticipated to reach 20,000 by mid-2025 and 35,000 in 2026.